Frequently Asked Questions
THE EASIEST WAY TO GET STARTED
ORENDA USER MANUAL
Download: English & French Manual Here
COFFEE
What type of coffee do you make?
Pour over, French press, regular drip and cold brew.
Am I locked to certain coffee beans?
Nope, you can use any coffee beans you like.
What is the brewing temperature range?
Fully customizable from room temperature to 99 ℃.
BREWER
How fast does it make my coffee?
Depends on your taste preference. Our fastest cup brews within 2 mins. You can also set the device to brew according to your schedule.
How many cups can it make at one time?
Around 4-5 cups.
What type of warranty do I get?
We provide a one year international warranty with every device.
What is the clean-up involved?
Simply dispense the grounds and rinse.
Do I need to use a paper filter?
The device comes with built in metal filter, so no additional filter is needed. If you prefer pour over coffee, any standard paper filter works.
If I prefer using a paper filter, what kind should I use?
We recommend using a basket style filter such as Kalita Wave Filter size 185 available on Amazon or locally.
How loud is it?
You can expect the Orenda to make the same sound level as a standard coffee grinder.
Can I see the manual?
Definitely, please find the manual here.
APP/SMART HOME
Does the app work with Android?
Do I need the app to make coffee?
No, the brewer works without the app. However, to fully unlock the recipes & learning preference feature, the app is required.
Smart Home?
Yes but not yet. The device has been built so that you can create home automation rituals through IFTTT, Amazon Alexa, Echo and so much more. Currently, we have yet to launch this feature. This will be available in the next firmware upgrade (available for free for everyone).
SHIPPING
Do you ship to my country?
Yes, we ship worldwide :)
What is the shipping cost?
$35 USD flat fee.
Do you have the right voltages for my country?
Absolutely! We will send you the appropriate model based on your shipping address.